The St.Vincent mission is to improve the health status of the individuals and communities we serve, with special concern for the sick and poor. We are committed to caring for all people, regardless of their ability to pay for services.
If financial concerns arise during your hospital stay, or you feel you may be unable to pay for part or all of your medical services, you may contact a Financial Counselor at (317) 338-2200.
You will receive a bill for any remaining balances due after your insurance has processed your claim. You will have 30 days to pay the balance. For your convenience we accept Visa, MasterCard or Discover.
We also provide payment options and participate in a number of programs designed to assist individuals and families with healthcare financial needs. You will also receive separate bills from any physicians, such as your attending physician, anesthesiologist, or radiologist, who provide services during your admission.
If you have any questions regarding your billing or health insurance coverage after you have gone home, please call our Customer Service Center at (317) 338-8035, or if long distance, call toll- free (800) 582-8258.
There is a SHIIP (Senior Health Insurance Information Program) office located in St. Vincent Indianapolis Hospital. SHIIP is a free, unbiased, counseling and information service that can answer questions about:
To contact the St.Vincent SHIIP Office, call 338-2198, or 1-800-452-4800.
QMB/SLMB Enrollment Center at St.Vincent Indianapolis Hospital—The Qualified Medicare Beneficiary/Specialized Low-Income Medicare Beneficiary Program helps certain seniors who struggle with the financial strain of Medicare deductibles and co-payments. St.Vincent is able to screen potential applicants and assist with the required application paperwork. Contact the Enrollment Center by calling (317)338-2205.