In accordance with our Core Values we will pursue continuous improvement both for self and the organization by:
St.Vincent New Hope believes that quality is a continuous process of improvement. Our focus is to provide effective services and supports that make a positive difference in the lives of those we serve, and to assist individuals to have the life that they desire.
To ensure quality service and support, our Quality Assurance Coordinator (QAC) completes an internal review for each individual annually.
Our New Hope Experience Quality Indicators scorecard is a measure of our success in meeting our quality standards.
Our Outcomes Management Plan directs our individual program contributions towards excellence.
It's not how many times it flaps its wings—but whether or not it can fly.
--"Outcomes Management" by Art Dykstra
To be a leader in central Indiana in providing values-driven, holistic care for persons who are poor and vulnerable with particular attention to those individuals who are also disabled.
In accordance with our mission, vision, and core values, St.Vincent New Hope is committed to providing services that effectively and efficiently meet the needs and desires of the individuals receiving services, their families and advocates, our associates, volunteers, funders, and Board of Directors.