Both Seton locations are surveyed annually by the Indiana State Department of Health and have enjoyed positive survey experiences. Both Seton locations are also surveyed and accredited by The Joint Commission on a triennial basis. During Seton’s last Joint Commission (TJC) survey, both the medication reconciliation and Transition Care programs were identified as examples of best practice and were retained by the surveyors.
The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization.
Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided.
If members of the public have any quality of care or safety concerns about our hospital, the Joint Commission encourages you to bring your complaint first to the attention of St.Vincent Seton Specialty Hospital. If this does not lead to resolution, submit your concern to The Joint Commission for review.
If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.(800) 994-6610
Office of Quality Monitoring(630) 792-5636
Office of Quality Monitoring The Joint CommissionOne Renaissance Boulevard Oakbrook Terrace, IL 60181