St.Vincent Seton Specialty Hospital preserves the confidentiality of medical information to protect patients' privacy. Guidelines pertaining to the release of such information are established both to protect patients' right to privacy as well as to provide the information to authorized persons for patient care, insurance and legal matters, and other legitimate business purposes. Except in specific instances, the authorization of the patient (or an authorized representative) is necessary before such information may be released.
The following conditions may serve to clarify the patient's condition:
Former patients may request information from their medical records by presenting a written request to the Health Information Services Department. (A minimum of 24 hours notice is required for processing requests.)
Requests for records are processed Monday through Friday between 8 a.m. and 4 p.m.
A fee is charged to cover the processing of requests. (A fee is not charged when the copies are requested to be sent to a physician, as those requests are a part of your continuing care.)