ONE Call Transfer at 317-338-5000 connects you to the services of St.Vincent Health, twenty–four hours a day, any day of the year. Immediately. No run around.
A nurse with advanced training handles your call start to finish, expediting your connection with a physician and, for certain specialties, a consulting physician. Within minutes, your transfer process is complete, including a bed number, report number, and as appropriate, arrangements for transport — whether via St.Vincent StatFlight or St.Vincent StatGround (newborn and pediatric critical care transport). Approved protocols determine the best resource for your patient’s needs. And the nurse stays on the line to assist in making all required transfers.
Afterwards, you receive faxed information about your patient’s progress and the accepting physician’s assessment.
When your patients’ medical needs exceed the services you or your facility can provide, they become our priority. Call ONE Call Transfer. We do it all 317-338-5000.
St.Vincent Health provides advanced transport services through our StatFlight and StatGround, ensuring medical services are readily available for patients throughout the state.
The St.Vincent ONE Call Transfer system was created to facilitate acute patient transfers from hospitals to St.Vincent Indianapolis. St.Vincent ONE Call Transfer’s goal is to provide an efficient experience for physicians and nurses seeking to transfer the care of their patients.
Currently, ONE Call Transfer is a single point of access service provided for quick transfer of patients to the following St.Vincent Health facilities:
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St.Vincent Health provides advanced transport services through our St.Vincent StatFlight and St.Vincent StatGround, ensuring medical services are readily available for patients throughout the state. We understand that when immediate critical care is needed, it is imperative to have the necessary transport resources to deliver the patient to the most appropriate care facility to achieve the best possible outcome.
That is why we’ve streamlined our critical and emergent care into a comprehensive system of specialties working together. Air and ground transport gets patients where they need to be to get the best care.
Facilities are kept on the cutting edge of technology with constant emphasis on patient safety. And our highly skilled emergency teams stay focused under pressure — mindful, but undaunted by the ticking clock. At St.Vincent Health, we know that survival is often a matter of time. And we’re working around the clock to make the most of every minute.
St.Vincent StatFlight / StatGround works in concert with the St.Vincent ONE Call Transfer, which provides first responders, physicians, nurses and hospitals with a simple and efficient process to transfer patients to an acute care facility. The air and ground transport service also gives patients and families access to the health system’s highly specialized services such as cardiovascular, neurosciences, pediatrics, women’s and orthopedic care.
Learn more about how our comprehensive system of specialties work together to get patients the best care possible.
St.Vincent StatFlight, an emergency medical helicopter service, provides high-level critical care and rapid transportation. A helicopter can be in flight within minutes of the dispatch call, 24 hours a day, every day.
StatFlight flies within a 150-mile radius of its bases. Stretching from border to border, StatFlight serves the entire state of Indiana as well as many surrounding states.
Because of the quick response times, rapid transport, and availability, thousands of lives can be saved by the utilization of air medical services. While trauma and motor vehicle crashes that require helicopter transport capture headlines, a large number of patients are moved from rural hospitals to major medical centers for high-level medical care. StatFlight transports patients between medical centers, regardless of the referring or receiving location.
Patients at the scene of a trauma are transported to the nearest appropriate Trauma Center. Patients at the scene of specific medical emergencies will be transported to the nearest appropriate hospital specializing in their condition. This may include Stroke Centers, Hand Centers or Cardiac Catheterization Labs.
About 40 percent of StatFlight transports are trauma patients, 50 percent are cardiac patients, five percent are pediatric, and the rest have various medical conditions.
Since 2005, St.Vincent Health has been working with PHI Air Medical to provide critically ill patients access to advanced tertiary care facilities and physicians.
Currently, PHI Air Medical has five helicopter bases around the state, including Anderson (St.Vincent Anderson Regional), Danville (Hendricks Regional Health), North Vernon (St.Vincent Jennings ), Rushville, IN (Rush Memorial Hospital) and West Lafayette (Purdue Airport).
Maintain the highest level of safety while delivering measurable benefits to our customers, our employees, our investors and the communities we serve.
To be regarded as the air medical partner of choice for providing the highest quality customer service.
We empower decision making at the closest point of service.
We encourage intellectual curiosity.
Individuals of integrity who remain uncompromising in their legal, ethical and environmental obligations are the foundation of our culture.
We encourage and value continuous quality improvement and innovative leadership.
The success of our business depends on productivity.
We are responsible stewards of the resources entrusted to us to support our vision.
We strive to make our workplace, safe, healthy, enjoyable and professionally challenging.
We will support each other in our times of need.
We are committed to enhance the quality of life for ourselves, our families and the communities we serve.
We strive to create and support opportunity for personal and professional growth/
StatFlight can provide educational programs which have been approved for prehospital/nursing CEUs. If you would like a program presented to your agency, contact Rick McKinstry at (317) 347-8081.
Arrangements will be made for your presentation. Below you will find a list of specific in-service topics. This is by no means an all encompassing list of educational opportunities that we can provide. We are willing and able to adjust our in-service topics to the individual needs and expectations of our audience. We have ACLS, PALS, TNCC, ENPC, PHTLS and CPR instructors, as well as "primary instructors."
We are able to supplement any AHA classes that you might be offering, as well. In special circumstances we can sponsor an ACLS, PALS or CPR course for your agency.
Our educational topics include:
StatFlight air transports are staffed by a critical care nurse and a critical care paramedic. Each professional has extensive experience in their profession prior to joining the flight team for StatFlight. During employment with StatFlight, each professional receives extensive orientation and ongoing education. StatFlight crew members complete hundreds of hours of continuing education each year to insure that a high level of patient care is provided to our customers.
Each StatFlight professional must be certified in ACLS, PALS, TNCC or ATLS, BTLS, NRP or its equivalents, CFRN and or FPC to maintain employment with StatFlight. In addition, many of the flight professionals maintain national certifications such as CEN, CCRN, and CCEMTP
The flight team is supported by emergency medical specialists who are available for patient consultations and crew direction 24 hours a day, 365 days per year.
The StatFlight medical directors and their team of physicians work with the paramedics and nurses to implement patient care protocols, monitor continuous quality improvement, conduct and complete medical research, and organize emergency medical service educational events. StatFlight medical direction team is one of the most experienced in the nation.
The medical equipment and medications on board make a StatFlight aircraft a mobile emergency room equipped to handle any patient who has been critically injured or ill. Sophisticated onboard equipment allows the flight team to monitor a patient’s heart rate, blood pressure, oxygen saturation, temperature and carbon dioxide levels. The flight team uses external defibrillators, external and internal pacemakers, advanced ventilatory and airway management equipment, intra-aortic balloon pump equipment and fetal monitors when required for high risk obstetrical patients. The team also has available an extensive pharmacological capability.
Local law enforcement officials, fire fighters, first responders, emergency medical providers, 911 dispatchers and healthcare professionals can contact the StatFlight Emergency Communications Center to request a critical-care transport from the scene of any injury, significant cardiac or neurological emergency or between healthcare facilities.
Hotline Number: 1-866-574-4633
Call for medical transport when medical professionals trained in critical-care medicine and critical-care equipment are needed to adequately care for the patient. Clearly, cardiac patients requiring invasive procedures will benefit from rapid transport to a tertiary care center.
Other medical patients may require invasive monitoring, thrombolytics, vasopressors, blood administration, advanced airway management, a ventilator or other critical-care procedures.